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Privacy Policy: How We Handle Your Information

We built this privacy policy around the way you actually use dominobet88 — mobile sessions, quick deposits through Touch 'n Go eWallet or Boost, and account access from different devices.

Account data tied to your loginPayment records from Touch 'n Go eWallet, Boost, GrabPayDevice and session informationYour rights to access and request changes

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Data Collection & Usage Framework

dominobet88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to verify your identity, process payments, and keep your account secure. That includes your contact details, payment method details when you deposit via Touch 'n Go eWallet, Boost, or GrabPay, and the device information

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your phone or browser sends when you log in. We use this data to process withdrawals, prevent duplicate accounts, and keep a record of your gameplay sessions as required where local law permits. Your payment history shows which e-wallet you used and the amounts you moved
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in and out of your account wallet — we need that record to match deposits, verify withdrawal requests, and handle any disputes. Session data tells us which device you logged in from and what time, so we can flag unusual activity and help you recover access
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if you forget your password. We do not share your personal details with third parties for marketing purposes. Where we work with payment processors or game studios to deliver the live tables and slot lobbies, those partners see only the minimum data needed to complete the
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transaction or stream the game. We keep your account data for as long as your account remains active and for a retention period after closure as local law permits, then we anonymise or delete it. If you want to know exactly what we hold, request a
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copy, ask us to correct something, or close your account and have your data removed, contact our support team through the channels listed on this page and we will walk you through the process.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY ENQUIRIES

How to Reach Us About Your Data

If you have questions about this policy, want to see what information we hold, or need to update or delete something, our support team handles those requests directly. Use any of the channels below and mention that your enquiry is about privacy or data access so we route it to the right desk.

PRIVACY SAFEGUARDS

How We Protect & Manage Your Information

We apply security measures to keep your account data, payment records, and session information protected from unauthorised access. Your password is stored in hashed form so even our own staff cannot read it, and we use encryption for data moving between your device and our servers. Beyond security, we have clear policies for how long we keep different types of data, who inside our organisation can access it, and when we delete or anonymise records once they are no longer needed.

Data Handling We separate your account data, payment records, and gameplay logs into different systems, each with access controls that limit which team members can see what. Your contact details and payment wallet information are encrypted both when stored and when transmitted, so they stay protected even if someone intercepts the connection.

Cookies & Tracking We use cookies to keep you logged in across page refreshes, remember your language and lobby layout preferences, and track which game categories you open most so we can improve the layout. You can clear cookies from your browser settings, but that will log you out and reset your preferences.

Account Security When you log in from a new device or change your password, we send a confirmation message to your registered contact method so you know someone accessed your account. If you spot a login you did not make, contact support immediately and we will freeze the account until we verify it is you.

Retention & Deletion Active account data stays on our systems as long as your account remains open. After you close your account, we keep payment and gameplay records for the period required where local law permits, then we either anonymise them or delete them entirely. If you want immediate deletion, request it through support and we will explain what we can remove right away and what must stay for compliance.

Privacy Policy Questions Answered

Players in Malaysia ask us regularly about what data we collect when they deposit via Touch 'n Go eWallet or Boost, how long we keep their account history, and what rights they have to access or delete their information. Here are the most common privacy questions and our direct answers.

We collect your contact details, payment method information when you deposit via Touch 'n Go eWallet, Boost, or GrabPay, your device type and operating system, and your login times. We use this to verify your identity, process payments, and keep your account secure from unauthorised access.

We share only the minimum data needed with payment processors to clear your deposits and withdrawals, and with game studios to stream live tables and slots. We do not share your contact details or payment history with anyone for marketing purposes, and we do not sell your data.

While your account is active, we keep all records. After you close your account, we retain payment and gameplay logs for the period required where local law permits, then anonymise or delete them. If you want earlier deletion, contact support and we will explain what can be removed immediately.

Yes. Contact our support team via live chat or email, confirm your identity, and request a data access report. We will compile your account details, payment history, session logs, and any other information we hold, then send it to your registered contact method within the timeframe local law permits.

Log in to your account settings to update your contact details and password directly. For more extensive changes or to request account closure and data deletion, contact our support team. We will verify your identity and walk you through the steps, explaining what can be deleted immediately and what must stay for compliance.

We use session cookies to keep you logged in, preference cookies to remember your language and lobby layout, and analytics cookies to see which games are opened most. You can disable cookies in your browser settings, but that will log you out and you will need to log in again each time you visit.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoTerms & Conditions

Privacy Policy: How We Handle Your Information

How to Reach Us About Your Data

How We Protect & Manage Your Information

Privacy Policy Questions Answered

01 What personal information do you collect when I open an account?

02 Do you share my data with third parties?

03 How long do you keep my account and payment records?

04 Can I request a copy of all the data you hold about me?

05 How do I update or delete my personal information?

06 What cookies do you use and can I turn them off?

Privacy Policy

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